How to Connect Health Data to Stride?

Connecting your health data to the Stride app ensures accurate step tracking and a seamless user experience. Follow these step-by-step guides for both Android and iOS to get started.

Access Health Settings:

1. Open the Stride app.
2. Go to "Health Settings."
3. Tap the "Health" button.

For Android Users:

1. Install Google Fit:
   • If you haven't already, download and install the Google Fit app from the Google Play Store.
2. Sync Google Fit with Health Connect:
   • Open the Google Fit app and set it up by following the on-screen instructions.
   • Download and install the Health Connect app from the Google Play Store.
   • Open the Health Connect app and sync it with Google Fit.
3. Enable Step Tracking:
   • In the Health Connect app, ensure that step tracking is enabled for Stride.
   • In the Google Fit app, confirm that Stride is permitted to track your steps.
4. Refresh the Stride App:
   • Go back to the Stride app.
   • Pull down the screen to refresh and sync your steps.

For iOS Users:

1. Enable Stride in Apple Health:
   • Open the Apple Health app on your device.
   • Tap on your profile picture in the top right corner.
   • Under "Privacy," select "Apps."
   • Find and tap on "Stride."
   • Toggle on all categories, especially step tracking, to allow Stride to access your health data.
2. Refresh the Stride App:
   • Go back to the Stride app.
   • Pull down the screen to refresh and sync your steps.

Troubleshooting Tips

• Ensure Permissions Are Enabled: Double-check that all permissions for step tracking are enabled in both Google Fit (for Android) and Apple Health (for iOS).
• Check for App Updates: Ensure that both the Stride app and the health apps (Google Fit/Apple Health) are updated to the latest versions.
• Restart Your Device: Sometimes, a simple restart of your device can resolve synchronization issues.
• Reinstall Apps: If issues persist, try reinstalling the Stride app and the respective health apps.

By following these steps, you can seamlessly connect your health data to the Stride app and ensure accurate step tracking. If you encounter any issues, feel free to contact our support team for further assistance.