Account Recovery

Losing access to your Stride account can be unsettling, but don't worry—we've got steps to help you recover it quickly and securely.

Steps to Recover Your Account

• Account Locked?
  • If your account has been locked due to unusual activity or multiple failed login attempts, it will automatically unlock after a set period. To expedite this process, you can contact our support team, who will guide you through the necessary steps to regain access safely.

If You Suspect Account Compromise

• Check Account Activity: Review your account for any unauthorized changes or activity. Report any suspicious findings to our support team.
• Contact Support: If you suspect that your account has been compromised, contact our support team right away. They can help secure your account and investigate any potential security issues.